We work vigorously to sustain our position as the benchmark organization in the industry in order to meet your rising expectations. Having set very high standards of service delivery for ourselves; it requires us to maintain reliable and equipped services organization – That we are!

In order to meet and exceed your expectations for agreed service levels, we have invested in the following areas:

Innovative Advantage24*7*365 Call center accessible via Toll Free Number as well as email
Innovative Advantage Support Call Logging System for online logging, monitoring and reporting
Innovative Advantage Customer Service Centers in Karachi, Lahore and Islamabad
Innovative AdvantageTest Labs in Karachi, Lahore and Islamabad.
Innovative Advantage 100+ service engineers offering as low as 2-hour response time in 50+ cities
Innovative Advantage Communication facilities such as Video Conferencing, toll free numbers, UAN numbers etc.
Innovative Advantage Network Operations Center
Innovative Advantage Spares inventory and Standby equipment
Innovative Advantage Periodic surveys to help improve customer satisfaction
Innovative Advantage Quarterly preventive maintenance of equipment / system
Innovative AdvantageMaintenance of system history
Innovative Advantage Same day response to service calls before 1200 Hrs for installations within 20 kms radius of our office.
Innovative Advantage Consulting services for enhancement and modifications