“We don’t just sell ATMs and UPSs and walk away", says Mr. Naveed Ali Baig, Managing Director, "but consider the sale as just the first step in the process. Setting up the equipment, training personnel in its use, and supporting our customers with after-sales service is very important to us. We are always ready and willing to help clients in any way we can".

Services Division is being headed by ‘Country Head, Client Services’ with a team of Regional Managers & a fleet of over 60 expert & qualified engineers and technicians. Services Division is providing after sale services to its clients spread all over Pakistan.

The Division is having their setup in 3 major cities i.e. Karachi, Lahore & Islamabad with their sub-service centers at Peshawar, Faisalabad, Multan, Bhawalpur, Sukkhar & Quetta. This enables us to deliver prompt quality services 24x7x365 throughout the country consistently.

 
Principal features of our support plans are

• Monthly preventive maintenance of equipment / system
• Maintenance of system – history
• Services department stores is having adequate Spares/Parts inventory
• Same day response to service calls before 1200 Hrs for installations within 20 KMs radius of our office

Power Solution
A dedicated Electrical Engineer with his team is responsible to provide turnkey power solution for our clients. The solution includes the following:

• Complete power infrastructure designing & layouts
• Site Preparation
• Load evaluation
• Unit Selection
• Renovation of existing power design OR replacement plan